| Introduction | | | | on one training. You can also get pre-installation |
| Customer relation management (CRM) is the | | | | consultation and follow-up training as you need it. |
| concept that businesses adopt in order to better | | | | The familiarity of Outlook also makes it more |
| manage their customer service and customer | | | | user-friendly. A person who feels comfortable |
| service goals. They are processes and procedures | | | | with Outlook will feel comfortable with the plug-in. |
| that can help a business be more efficient and | | | | The more comfortable a person is with an |
| effective in their day-to-day operations. A CRM | | | | application, the more likely they will use the |
| application is a part of the overall program that a | | | | program and the more effective the CRM |
| business can put in place. Implementing a CRM | | | | application will be. |
| application can be a great benefit to a business in | | | | Contact Management in a CRM application. |
| order to facilitate their overall CRM program. | | | | One of the most important parts of any CRM |
| What is a CRM application? | | | | application is contact management. A CRM |
| A CRM application allows for software automation | | | | application should allow you to collect any and all |
| of many of the functions of a CRM program. A | | | | data about customers that you need. As a CRM |
| CRM application combines several functions such | | | | application, Prophet allows you to collect the |
| as contact data collection, searching, scheduling, | | | | information you need quickly and easily. The CRM |
| and reporting. For example, a CRM application can | | | | application enables you to collect everything from |
| help you gather your clients name, address, and | | | | the clients name and address to contract tracking, |
| contact history. Once this information is collected, | | | | so you can keep track of every time you |
| a CRM application can help you schedule follow up | | | | communicate with your contact. This CRM |
| reminders or send the information to another | | | | application has several pre-labeled fields as well as |
| employee who may need it. A CRM application | | | | several customizable fields so that you can collect |
| can also help you report on the data you have | | | | the exact data you need. |
| collected and share this reports in different | | | | Reporting and sharing features in a CRM |
| formats. CRM application are the corner stones to | | | | application. |
| an overall CRM process that your business | | | | All of the data that you collect in your CRM |
| implements. | | | | application needs to be easily disseminated. This |
| Prophet as a CRM application. | | | | CRM application makes this function easy. Once |
| One great CRM application on the market is called | | | | you have the information inputted into your CRM |
| Prophet. Prophet is a CRM application designed and | | | | application, it is easy to pull the data out to a |
| produced by Avidian. It is a CRM application that | | | | report format. These CRM application reports |
| integrates directly into Outlook as an Outlook | | | | allow you to track performance as detailed as an |
| plug-in. It is an easy to use and powerful CRM | | | | individual or as broad as the whole company. The |
| application. As a CRM application, it breaks the | | | | CRM application reporting is flexibly enough to be |
| process into six major areas that can assist in the | | | | exported to several different formats so you can |
| CRM process. contact management, opportunity | | | | share the reports with people who may not be |
| management, sales note tracking, sales info | | | | using a similar CRM application. These formats |
| sharing, automated follow-ups, and sales reports | | | | include PDF, HTML and other options, ensuring |
| are all part of the Prophet CRM application. This | | | | everyone has good access to your reporting. You |
| CRM application can help your business reach its | | | | can also share contact information easily with |
| full potential. It is one of the most used and | | | | other people in your CRM application scope. For |
| well-reviewed CRM applications on the market. | | | | example, if another sales person needs to contact |
| Outlook plug-in as part of a CRM application. | | | | one of your leads, you can easily send them the |
| Prophet is a CRM application designed to be a | | | | information for them to view from their CRM |
| direct plug-in with Outlook. Why is this important in | | | | application. Easy reporting and sharing makes a |
| a CRM application? First off, it makes it an easy | | | | CRM application valuable to everyone in your |
| to access CRM application. Outlook is one of the | | | | organization. |
| most commonly used software programs and as | | | | A CRM application for all sized businesses. |
| such is usually open on someone's computer | | | | Prophet offers a CRM application that is perfect |
| whenever they are working. When you open | | | | for any sized business. If you run a single person |
| Outlook, you have full access to the CRM | | | | or small group office, the CRM application that will |
| application Prophet. This is key in ensuring that | | | | suit your needs perfectly. If your team is a little |
| people enter data into the CRM application. If an | | | | larger, you can expand the uses with the |
| employee has to remember to open a separate | | | | Professional version of this top-notch CRM |
| program each time they need to use their CRM | | | | application. If you are looking for the ability to set |
| application, they are much less likely to do so. | | | | user access and automate workflow for your |
| Everyone needs time saving steps and combining | | | | large team, the Enterprise edition of this CRM |
| the CRM application into Outlook is a big time | | | | application is what you are looking for. The CRM |
| saving step. | | | | application Professional and Enterprise editions |
| Ease of training with Prophet. | | | | allow for sharing data through central servers, |
| The combination of Outlook and Prophet also | | | | incorporating Enterprise effortlessly. |
| makes it a very easily trainable CRM application. | | | | Conclusion |
| Since most users already know the basics of | | | | As a CRM application, Prophet is top notch. It |
| Outlook, the learning curve of the CRM application | | | | gives businesses effective and efficient CRM |
| is low. This means less time and money spent on | | | | management tools in a easy to install and manage |
| training someone on a CRM application. The | | | | CRM application. Backed with top-notch customers |
| training can also be customized to the needs of | | | | service and training, Prophet by Avidian is just the |
| your business. Avidian offers web-based and one | | | | CRM application you have been looking for. |