| Ever since Peter Salovey (Yale) and John Mayer | | | | 1. Perceive or sense emotions - the ability to |
| (New Hampshire) first coined the term "Emotional | | | | recognize how you and those around you are |
| Intelligence" (EQ) in 1990, much has been | | | | feeling. |
| researched and written about what EQ is, how it | | | | 2. Use emotions to assist thought - the ability to |
| works, and what you can do to improve it. And | | | | generate an emotion, and then reason with this |
| those three concepts have an important impact | | | | emotion (Also called Emotional Facilitation of |
| on the coaching profession. | | | | Thought, or Assimilating Emotions). |
| Daniel Goleman brought "Emotional Intelligence" | | | | 3. Understand emotions - the ability to understand |
| into the mainstream with the publication of his | | | | complex emotions and emotional "chains," how |
| 1995 book Emotional Intelligence: Why It Can | | | | emotions transition from one stage to another. |
| Matter More Than IQ. Since that time, coaches | | | | 4. Manage emotions - the ability which allows you |
| have been adopting various EQ concepts. | | | | to manage emotions in your self and others.o For |
| What it is and How it Works | | | | Six Seconds to Practice EQ, you should: |
| Definitions of EQ vary:o Daniel Goleman's | | | | 1. Know Yourself by enhancing emotional literacy |
| Definition: "It is the capacity for recognizing our | | | | and recognizing patterns. |
| own feelings and those of others for motivating | | | | 2. Choose Yourself by applying consequential |
| ourselves, and for managing emotions well in | | | | thinking, navigating emotions, engaging intrinsic |
| ourselves and in our relationships." (1998)o A | | | | motivation, and exercising optimism. |
| Definition Based on Behavioral Thought: "Emotional | | | | 3. Give Yourself by increasing empathy and |
| Intelligence is the ability to restrain negative | | | | pursuing noble goals.o Dr. Bar-On's EQ-i assesses |
| feelings such as anger and self-doubt, and instead | | | | five areas: Intrapersonal (awareness); Stress |
| focus on positive ones such as confidence and | | | | Management (problem solving); Adaptability (stress |
| congeniality." (From the American Psychological | | | | tolerance); and General Mood (happiness).o Travis |
| Association Monitor, Volume 29, Number 7 - July | | | | Bradberry and Jean Greaves now offer a variety |
| 1998 by Bridget Murray, Monitor staff)o Salovey | | | | of consulting services pertaining to talent |
| and Mayer's Definition: "Emotional Intelligence is the | | | | management, as well as online assessments with |
| ability to perceive emotions, to access and | | | | e-learning, through their company TalentSmart. |
| generate emotions so as to assist thought, to | | | | They follow the Daniel Goleman concept of |
| understand emotions and emotional knowledge, | | | | Emotional Intelligence. |
| and to reflectively regulate emotions so as to | | | | I prefer a simple definition of Emotional |
| promote emotional and intellectual growth." | | | | Intelligence: "Emotional Intelligence is being intelligent |
| (1997)o Six Seconds' Definition: "Emotional | | | | about your emotions." I also subscribe to the |
| Intelligence is the capacity to get optimal results | | | | original five EQ competencies identified by |
| from your relationships with yourself and others." | | | | Goleman:o Awarenesso Regulationo Motivation |
| (1997)o Dr. Reuven Bar-On's Definition: "Emotional | | | | INTERNALo Empathyo Social Skills |
| Intelligence is an array of non-cognitive capabilities, | | | | EXTERNAL |
| competencies, and skills that influence one's ability | | | | 2,000 years ago Plato wrote, "All learning has an |
| to succeed in coping with environmental demands | | | | emotional base." Since then people have worked |
| and pressures." (1997)o Q-Metrics' Definition: | | | | to prove or disprove the importance of emotions; |
| "Emotional Intelligence is the ability to sense, | | | | and a growing body of research is showing that |
| understand, and effectively apply the power and | | | | emotions help us to make good decisions and help |
| acumen of emotions as a source of human | | | | us focus. |
| energy, information, trust, creativity and influence." | | | | What you can do to improve it |
| (2002)o Travis Bradberry and Jean Greaves' | | | | There are a number of things you can do to |
| Definition: "Emotional Intelligence is your ability to | | | | improve your emotional intelligence. Depending on |
| recognize and understand emotions, and your skill | | | | the individual, some work better than others. |
| at using this awareness to manage yourself and | | | | 1. Do nothing. Since EQ is involved with maturity, |
| relationships with others." (From The Emotional | | | | just keep maturing; and the older you get the |
| Intelligence Quickbook, 2003)o Steve Hein's | | | | more mature you should become and the higher |
| Definition: "The mental ability we are born with | | | | your EQ should become as well. |
| which gives us our emotional sensitivity and our | | | | 2. Self coach. Study and learn all you can about |
| potential for emotional learning management skills | | | | EQ, and find someone to model who has well |
| which can help us maximize our long term health, | | | | developed EQ skills. Practice through: self talk; |
| happiness and survival." (From EQ for Everybody, | | | | becoming aware of your emotions at any given |
| 1996); recently changed to: "Emotional intelligence | | | | moment; regulating your emotions; practicing |
| is the innate potential to feel, use, communicate, | | | | empathy; and working on getting along with all |
| recognize, remember, learn from, manage, and | | | | kinds of people. |
| understand emotions." | | | | 3. Hire a coach. A coach is a partner and an |
| To get more specific about some of the | | | | objective observer who can help you focus on |
| definitions:o Goleman originally identified five | | | | your fundamental beliefs and assessments, |
| competencies of Emotional Intelligence: internally - | | | | change your behavior, and improve your decision |
| Awareness, Regulation, Motivation; externally - | | | | making in those aspects of EQ where you are |
| Empathy and Social Skills. Goleman has since | | | | most deficient. |
| reduced his list of competencies to four - | | | | I have seen individuals make tremendous |
| Self-Awareness, Self-Management, Social | | | | progress in improving their EQ when working with |
| Awareness, and Relationship Management - and | | | | a coach. Emotional intelligence is combining the |
| he lists 19 categories under those four domains.o | | | | head and the heart, and a coach can help in |
| There are four parts to the Salovey/Mayer | | | | making the combination work to your advantage. |
| definition: | | | | |