Don't Get Caught in the Greenwash!

With "green living" becoming an increasingly hotare looking an environmentally safe cosmetic
topic, consumers are more educated about greenproduct, be sure to avoid getting caught in "Green
buying options and less responsive to commonWashing," by being consistent and open with your
green claims such as "recycled" and "natural."environmental claims. The following tips from
Based on follow up interviews to a survey calledTerra Choice Environmental Marketing Inc. might
Green AMPlified, released by AMP Agency, anhelp too!
Alloy Media + Marketing , over half (53%) of1) Be sure that your "green" claim is not
consumers factor a company's social andrestricted to just one environmental issue. If so,
environmental activities into their purchasinglook for other information that gives a more
decisions and are ready to reward thosecomplete picture of the environmental impact of
companies that prove their commitment to thethe "life cycle" of your product (From the cradle
cause. In fact, after learning a company isto the grave? Or again to the cradle?)
environmentally friendly, the study found that2) Guide your customer to find more information
57% are likely to trust the company, 60% areand evidence by listing helpful websites, third-party
likely to purchase its products, and 58% are likelycertifiers, and toll-free phone number to help
to recommend the company or its products toeasily provide a means of proof for your
others.environmental claims.
Although 44% of consumers claim that they3) Give specific meanings to your "green" claims.
sometimes, but not often, believe theTo avoid the risk of seeming vague with claims
environmentally friendly claims on productsuch as "non-toxic", or "all natural" -be sure to
packages, they confirmed that they don't expectexplain exactly how your product or packaging
companies to be perfect. They do however, needeffects the environment. Some helpful details
to know that they care as much as they do, areinclude listing the # of trees saved, or gallons of
making efforts to improve the state of the worldwater not used by your product or package
- and can show it. Using Tree-Free materials suchmanufacturing.
as FiberStone(TM) paper made from calcium4) Give a complete explanation for the life of
carbonate s one way a company can 'put it'syour product ( complete carbon footprint). Using
money where it's mouth is'.recycled or recyclable materials addresses the
The study found that 40% of consumers areend of life, one piece of the Sustainability equation.
likely to speak out against a company when theyBe sure to also explain the beginning of life- where
learn they are not environmentally friendly.the raw materials come from, and Mid life-
Conversely, Earn their trust and they are moreCarbon Footprint. This includes how much energy
likely to spread that positive message to a wideis used, Co2 released, and water consumed or
network of family and peers.contaminated during production and transportation.
To help earn the trust of your customers who