[Case Study] Guru.com: Bringing Talent to Your Door

Introduction- Rendering and tracking payment
You need a jingle written; administrative help; a- Managing 1099s and tax compliance
CAD expert. Or maybe you need a business planTo get started on Guru.com, all you do is register
or a new product packaging design. There is aand post your project needs; you will receive a
good chance that you have needed some skill atmyriad of responses. Alternatively, to manage
some point that you just don't have.your workload, you can invite individual
Finding talent is frustrating and time-consuming,practitioners to apply, obviating the need to
rarely leaving you satisfied. To find reliable servicereview countless proposals in search of the right
providers, you ask around, play phone tag, andprofessional. In deciding which professionals to
deal with convoluted referral networks. Every dayinvite or engage, you can review their proposals,
you search is another that your needs goresumes, feedback for previous projects, and
unfulfilled. Small businesses go through a lot to getoverall Guru ranking.
the service they need. You know this. You alsoThe Guru ranking structure is multifaceted. The
know - or at least feel - that it shouldn't be sofundamental element is project feedback. At the
difficult.end of each project, after payment has been
has revolutionized the process of finding specificsettled, the practitioner and client have the
skills quickly and for your budget. is a marketplaceopportunity to rate each other. Clients rate
for freelance talent. Service providers canprofessionals on the timeliness and quality of their
advertise their offerings and bid on the projectswork, while professionals rate clients on clarity of
that you post. Businesses can post their projectinstruction and guidance, cooperation, and
needs and select from a variety of talentedpayment. These ratings, from one to five stars,
professionals. The website also offers acan be useful in making decisions around who to
governance framework - including payment andengage for specific projects. Individual project
1099s for IRS tax compliance - so you can focusfeedback, in conjunction with the number of
on the work you need completed instead ofprojects completed and total fees earned, is used
ancillary administrative matters.to generate an overall ranking for practitioners,
Searching for Talentwith the most successful ranked #1.
Your company is based in Virginia (or Iowa, orTo facilitate engaging geographically dispersed
Utah, or wherever). As such, you tend to look forpractitioners, has a built-in payment service, by
service providers in your back yard; a nationwidewhich companies can render payment for
effort just isn't practical. So, the New Yorkservices through the website. If you engage
company pays New York rates, and the Oregonmultiple practitioners throughout the year, this
company settles for a more limited talent pool.feature simplifies the accounting process; all your
Nobody wins, and everybody settles for the bestpayments are made to Guru.com, and in turn
available solution. Traditionally, finding exactly whatpays your practitioners. Within Guru.com, you
you need, wherever it may reside, was not areceive invoices from practitioners for specific
viable option. Fortunately, the world is changing.projects, and you can track payments according
The web does make the process of engagingto discrete activities. You have a granular view of
talent easier, but most solutions are far fromactivity without having an overwhelming
fool-proof. is expensive and not designed for adaccounting burden.
hoc project work and freelancers. Posting onDerived from the payment functionality in is the
Craigslist.org will get you countless resumes from1099 service, required for IRS tax compliance.
unqualified practitioners. After such experiences,Since you pay - and pays the professionals you
you wind up back in your local market, askingengage - you do not have to issue 1099s. does it
around for somebody who is close enough.for you. This feature significantly reduces your
What you really need is broad access toclerical workload and allows you to spend your
nationwide talent without the headache of atime on much more important business tasks.
resume deluge or absurd fees. You need a wayLessons for Small Businesses
to find exactly what you want quickly, so you canprovides an inexpensive, user-friendly, and
get down to business.comprehensive environment for sourcing and
to the Rescuemanaging freelance talent. Instead of having to
What makes particularly effective is the amountrely on an endless chain of referrals to find a
of activity it attracts. To constitute a viable venuepractitioner who almost meets your needs, offers
for sourcing talent, there has to be a large andan environment that decreases the time it takes
varied pool from which you can choose. is theto find a practitioner while increasing the likelihood
name brand for freelance talent on the web, withthat you will find the most appropriate resource.
a variety of skilled practitioners and availableEssentially, is faster and more accurate than
projects posted. Because of the robust trade thattraditional methods of finding freelance talent.
exists on Guru.com, talent is attracted to thisNo small business owner can do everything
marketplace, increasing the likelihood that you willhimself, making the need for occasional outside
find the specific professional who meets yourhelp inevitable. By working with to fulfill your talent
needs.needs, you can reduce the time and effort
Among Guru.com's many features, the followingassociated with engaging and managing freelance
are particularly useful to small business ownerstalent while concurrently receiving a higher quality
who need to find talent, staff projects, andof service. not only helps you find the right
delivery payment:professionals, it empowers you to manage the
- Inviting a practitioner to bid on your projectrelationship effectively.
- Rating a practitioner's performance