A Bad "Wrap" For Packaging

Coming off the holiday season, I feel likepoint?)
packaging is getting a bad "wrap". I have beenEvery day I see new and incredibly innovative
inundated with stories about how packaging is anew products (many of which couldn't exist
bad thing: People getting cut trying to open awithout the package). Take the fresh produce
package: adults spending the hours wrestling withcategory for example. Pre-washed, ready to eat
opening a package, families members hauling bagcarrots in a bag are not produced by a simple
after bag of non-recyclable packaging materials toprocess. People are astounded when I explain to
the curb and so on.them exactly what makes this product work. Kids
Interestingly, I did a segment for NBC TV aboutespecially just take it for granted. Carrots plus
toy packaging and illustrated why toys are packedbag - for them, it's a fact of life. This entire
in a particular manner. It proved to be quitecategory didn't exist 10 years ago, now it's one
fascinating. Unfortunately, the producer wrappedof the most important and profitable supermarket
up the segment with angry consumers trying toareas. This category works because the package
open toy packages. The consumers were hacking,makes it happen.
ripping and tearing away at what they deemedWhen speaking at a university recently, I
were over packaged products. If you had seenmentioned the Tylenol package incident. Guess
this segment or have read some of the articles Iwhat I got. I got blank stares from a generation
have seen since the holiday you would believeof students too young to remember pre-tamper
that packaging is the scourge of the modernevident lids. They did not realize the Tylenol
world. Can those who are not involved in theincident spawned a whole new category of
industry begin understand the role of packaging?tamper evident materials and packaging. Again,
Don't get me wrong. I know there are examplessomething the average consumer
of excess and bad packaging in every category,misconstrues--products have seals and tabs to
but the searing question is where would we bemake them difficult to get into. Product integrity
without the package. The package is essential.drove the innovation packaging that makes up
Getting product from point A to point B in goodthis entire category of packaging materials.
condition sounds simple enough. But who thinksAs I travel the world, I am reminded that many
about that? More importantly why should youof the packaging innovations that exist in the U.S.
care?aren't available in other countries. In fact there are
I know I do. Sometimes I get carried away atmany countries where the whole foodservice
the store. I have been known to turn over thecategory simply doesn't exist. Imagine, No Grab
box and spill the contents to see who made it orand Go, No Ready to Eat, No Ready to Serve, no
open the package at the store to see if I can getHMR-Home Meal Replacement.... Where would we
into it. I'm an avid reporter of damaged goods tobe without this category of packaged products?
the store manager. I feel it's my civic duty toWe'd spend much more time in the kitchen for
report when I see that a packaged is damaged atsure, so cooks should take notice.
the store. I anxiously walk the store isles hoping IWe expect things packaged to be "PrePared."
can find a failure. (A package that didn't do itsWhen you examine the supermarket, this
job.) I use these as examples when I speakcategory is exploding. Preseasoned, precooked,
about the role of packaging. It's much easier topremeasured, the list goes on. Pre-something
make the point about the package when you canfoods have surpassed the plain meat category.
show that something is broken or damaged. ThenOnce again, it's the packaging that does all the
people understand.work to make this category possible and
An interview for an upcoming Forbes article aboutsuccessful.
the most important package innovations in theNext time you visit a supermarket, consider what
last 30 years got me thinking about all of theproducts couldn't exist without a package. One of
packaging innovations we take for granted. Wheremy favorite tricks with students is to send
would we be without the aluminum can, the PETaround a bag of smashed potato chips or a
bottle, the toothpaste tube, the pizza box, thebroken egg. That opens a lot of eyes. A simple
milk carton, the juice box, the zip lock bag and soegg carton, mull over how that has evolved over
on? The list is endless. These packagingthe years. The materials, the shape, the number
innovations impact the way we shop and eatof eggs per carton have all evolved. It's amazing.
every day. Packaging drives 10% of every dollarEven the most common items require a package
we spend at retail.of some sophistication.
This is a hidden but necessary cost that weMany of the latest packaging innovations have
never consider.been developed as a result of a need. Tamper
Packaging is so commonplace, i.e., the corrugatedevident and anti-counterfeit are two examples
box, that people think it just exists. Maybe it isthat come to mind. All those holographic seals and
the fruit of some exotic tree. Little do they knowpackages you can't get into exist for a reason.
how complicated the process is to get thatThat's what most people fail to realize. The
product from the tree to the finished result.inherent problems in opening a package exist for
This pencil analogy is the best example I canprotection - the product's or ours.
come up with when explaining to people theConsider where we would be in any disaster relief
intricacies of packaging. Simple pencileffort without packaging, no food no water no
manufacturing is very complex. Someone shapesmedical supplies. All of these items are
the wood, another one extrudes the lead, anothertransported in some type of packaging.
one provides the eraser and another one providesSo the next time you want to give packaging a
the wire thingy that attaches the eraser to thebad "wrap" think about how you would shop, eat
pencil. Finally, someone assembles it all. (Get theand just plain exist without packaging.