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How to Find TCO (Total Cost of Ownership) of Custom Software Applications

So You Can Budget, Compare and Save.We in the formula above.3. RETURN ON
all have struggled to find exactly how INVESTMENT (Roi)
much custom software applications cost to This is very important and sometimes
build, maintain, and enhance over their tricky variable in finding out the TCO.
life. Accounting needs to know so they First of all you need to dollarize the
can budget accordingly, HR needs to know benefits of the application you are
so they can assemble the team together, building. That means translate the
Management wants to know the Return On increased efficiency, potential growth,
Investment (ROI) before embarking on or reduction in cost etc. to dollar
implementation. Some applications are amount saved or earned per month. Now
easy to calculate and others are not so estimate how many months will it take you
straightforward. We all want our software to recover the cost of building the
application to be designed, developed, application at that rate. I say estimate
and deployed on time and under budget. because it is a catch-22 situation
Exactly how do you calculate total otherwise, since you are trying to figure
long-term cost of ownership or TCO? Do out the TCO in the first place. For a
you have to stage "The Price is Right" number of custom software applications
for applications? Not really, the formula Roi is around 12 months. You can plug-in
is very simple. When practiced every time a few different values for this variable
it will help you budget, compare and see where do you feel most
different alternatives, and save while comfortable.4. QUALITY QUOTIENT (Qq)This
creating successful software applications is where science meets art. We are
that exceed your customer's calculating long-term cost of ownership
expectations.THE FORMULA:First let me of a custom software application, which
tell you a time-tested empirical depends on factors related to quality of
formula(1),Long-term TCO = (Fx + Lr) * [1 the application. If the application has
+ (Roi/Qq)](Note) 1: Empirical formulas fewer bugs, the QA to Engineering to QA
are not proven scientifically, but they to Deploy cycle would be short. If
can be accurately applied to most application is documented well, future
scenarios.And I will now explain the 4 enhancements will be easier and answering
simple variables it uses:1. FIXED COSTS questions will be quicker. Well, you see
(Fx) they all affect the long-term cost of
Start with the technical specifications running the application. To measure what
and better yet, sit with the technical such unknowns will cost us in dollar
lead or architect to find out what are terms for the life of the application, I
the fixed costs. Look at the deployment find it most effective to put quality
diagram and find out the cost of each box related issues in following four basic
it shows. Now consider the cost of buckets and rate them on a scale of 1 to
operating systems they will run on, and 4:UsabilityReliabilityScalabilitySupporta
cost of all the tools that will be bilityYou can put a number between 1 and
installed. Here are some pointers as to 4 for each of them based on your prior
what a typical project may incur as fixed experience with same team, or software.
cost:Hardware CostsOperating If you don't have past data, select a
SystemsDesign & Development ToolsDatabase number for each that you want your
SystemsBackup SystemsHosting CostsMost application to have. You can even have
recurring costs can be converted to a your own buckets of four most important
fixed cost by multiplying per cycle cost factors. Adding these four will give you
with number of total expected cycles over the last variable Qq needed for the
the life of the application.Adding up all formula.
the values above will give you a total Though the formula asks for Roi in
dollar amount, which is your Fx in the months needed to recover the cost, the
formula above.2. LABOR COSTS (Lr) TCO is for the life of the
Your project plan should have a section application.WORKSHEET:
on time estimates. Again, your team-lead If you got the idea for formula to find
or architect can tell you more accurately TCO of a custom software application,
how long is it going to take to build lets do an exercise with your numbers
your application. Consider all roles and into right column on the worksheet
responsibilities from systems analyst below:Our sample data Your data
gathering requirements, engineers Fx: $120,000 _________________
developing it, to QA testing it and Lr: $300,000 _________________
everyone else in-between. Estimate all Roi: 12 _________________
their hours and put it in following three Qq: 14
buckets:Your Own EmployeesOnsite _________________Substituting values
ConsultantsOffsite & Offshore in TCO = (Fx + Lr) * [1 + (Roi/Qq)]TCO =
ConsultantsIt is better to multiply each 780kThus Total Cost of Ownership for our
individual's required hours and rate, but sample application is $780k over its
for large teams you can use averages. anticipated life (around 10 years). This
Adding up all three buckets will give you figure really helps budget, compare, and
a total dollar amount, which is your Lr save on custom application development.




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